Job highlights

Qualifications
•Education, Training, and Experience Guidelines: High School Diploma or GED equivalent; AND one year clerical support and customer service experience; OR an equivalent combination of education and experience
•City policies and procedures
•Maintaining electronic records, files, and databases
•Entering information into a computer system with speed and accuracy
•Operating basic office equipment and a personal computer utilizing standard software•Providing effective customer service and dealing tactfully and courteously with the public5 more items

Responsibilities

SUMMARY: Performs basic office clerical and administrative support functions for City Departments and provides customer services for the general public; enters and retrieves data in automated records management systems; performs work within clearly defined technical and procedural limits
•Assists department employees with clerical and administrative duties for area of assignment; duties will vary according to job assignment
•Performs basic clerical and administrative duties in accordance with City policy and procedures, including data entry, record keeping, basic accounting, preparing and processing documents, and maintaining files; makes and distributes copies; processes mail, documents, correspondence, invoices, and other materials
•Provides customer service, information and assistance to visitors and others having business with the City; responds to requests for information within the scope of authority and training; assists customers with requests, applications, government forms, and other documents
•Updates and maintains a variety of electronic and paper files, records, reports, and documents; processes forms, records, and files; collects statistical data and compiles data for reports•Updates and maintains statistical information, reports, and related documents7 more items